Customer Care

Frequently Asked Questions

1.) Do I Need An Account To Place An Order?

You can choose as a guest to purchase your item. However, we encourage that you sign up as a member of our portal and receive updates of our offers and services .

 

2.) What Are The Types Of Shipping Available?

We may deliver your item by postage mail, parcel delivery through speedpost, our company logistics and external engaged third party fulfilment services.

 

3.) How Long Will I Get My Postage?

Once we have received your orders, we will delivered your items within 3 working days; not including on the order taking day. We will keep you informed of the estimated date of delivered date in the event of unforeseen circumstances that causes any delayed in our service.

 

4.) Who Should I Contact If I Have Any Queries Or Change Of Purchase Quantity?

Please email us at sales@evoxz.com or Whatsapp at +65 98592899

 

 

Indonesia id